If you are not completely satisfied 与 your AG8真人平台™ purchase, you can return or exchange the product 与in 30 days of receipt or prior to December 25 (whichever comes first).
返回:一旦货物被运回给AG8真人, we will process your refund less any applicable shipping label fees. 为你的便利, we provide pre-paid return shipping labels for a fee of $25 per tree box and $10 per box for all other 产品. These fees are waived in the case of a damaged or defective product.
交换: If you are exchanging your item for an item of lesser value, 一小笔交易运费将被评估. If you are exchanging for an item of equal or greater value, 交易所运费将被免除.
Though we suggest that you use our prepaid shipping labels for the most seamless return process, you may use alternate shipping labels at your own cost. 如果你用不同的装运方式, please make sure to send your item to the correct return address and AG8真人 与 your return tracking information to expedite your refund. If you do not provide us 与 tracking information, it may take up to 14 days of the item being received back at our warehouse for your refund to be issued.
请 note that we reserve the right to reject items that are ineligible for return, 和/或评估额外的退货费用. Products ineligible for return include personalized items, 因保管或使用不当而损坏的物品, and items for which a return has not been authorized. Additionally, all delivery refusals will be charged a $75 per box service fee.
请别犹豫 AG8真人 for assistance in returning items, or for any further questions or concerns.
If your AG8真人平台™ product is eligible for return, please AG8真人 and we will provide you 与 prepaid return shipping labels and a 返回 Merchandise Authorization (RMA) number. All returns must be sent to our designated AG8真人平台™返回中心 or our independent returns center in Canada. 返回 sent to any other addresses may be refused or will incur an additional handling charge of $75 per box.
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取决于银行的处理时间, you may see the return credit in your account 与in 3 business days of the credit being issued, but it can take up to 30 days after receipt of your return for the credit to appear on your financial statement.
If your tracking number shows that your package was delivered but you did not receive it, please check around your home and 与 any neighbors who may have received your item. 如果你还是找不到，请 AG8真人 so we can coordinate 与 the shipping carrier to locate your package.
If you believe that part of your order is missing or incorrect, please open all packages to examine the contents and see if multiple items were shipped in one box. 请 AG8真人 for assistance 与 your missing or incorrect orders. 不便之处，敬请原谅.
If your product appears to be defective or damaged, please AG8真人 via phone or live chat 与 your Order ID and associated email address so we can immediately remedy the issue or place a warranty claim, 如果符合条件. 请 note that we cannot service warranty over email.
During the checkout process, you may choose any of the following payment options:
- Credit/Debit Cards from Visa, Mastercard, Discover and American Express
- Apple Pay(兼容iOS设备)
We are required to collect sales or use tax on orders shipped to:
如果你在阿拉巴马州, we have collected (or will collect) the simplified sellers use tax on your purchase(s) and the tax will be remitted on your behalf to the 阿拉巴马州 Department of Revenue. Our program account number in 阿拉巴马州 is SSU-R010108533.
Canadian customers are required to pay Canadian sales tax at the time when their purchases are imported into Canada. We will collect an amount from you at checkout which we will provide to your customs broker to remit on your behalf.
点击 在这里 to learn more about AG8真人平台’s retail locations.
一旦你将物品添加到购物车中, you may apply any applicable coupon codes prior to final checkout. To do so, go to your shopping cart and select "Enter a Coupon Code". Type the coupon code into the "Promo Code" box and select "Apply" to view your updated estimated total. 请 note that coupons are case sensitive and dashes must be included.
点击 在这里 查看当前可用的优惠券.