• 免费送货所有订单.
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爱在绽放大拍卖 节省高达30% 明天结束 商店销售
爱在绽放大拍卖
节省高达30% 明天结束 商店销售

注册并获得50美元的优惠*

Be the first to know about new arrivals, special offers, and early sale access.

得到50美元
*只适用于新订户. $50优惠适用于任何订单$300或以上. By signing up to receive email communications, you agree to the AG8真人平台 条款 & 条件及私隐政策.

为了帮助

你们的退换货政策是什么?

If you are not completely satisfied 与 your AG8真人平台™ purchase, you can return or exchange the product 与in 30 days of receipt or prior to December 25 (whichever comes first).

返回:一旦货物被运回给AG8真人, we will process your refund less any applicable shipping label fees. 为你的便利, we provide pre-paid return shipping labels for a fee of $25 per tree box and $10 per box for all other 产品. These fees are waived in the case of a damaged or defective product.

交换: If you are exchanging your item for an item of lesser value, 一小笔交易运费将被评估. If you are exchanging for an item of equal or greater value, 交易所运费将被免除.

Though we suggest that you use our prepaid shipping labels for the most seamless return process, you may use alternate shipping labels at your own cost. 如果你用不同的装运方式, please make sure to send your item to the correct return address and AG8真人 与 your return tracking information to expedite your refund. If you do not provide us 与 tracking information, it may take up to 14 days of the item being received back at our warehouse for your refund to be issued.

请 note that we reserve the right to reject items that are ineligible for return, 和/或评估额外的退货费用. Products ineligible for return include personalized items, 因保管或使用不当而损坏的物品, and items for which a return has not been authorized. Additionally, all delivery refusals will be charged a $75 per box service fee.

请别犹豫 AG8真人 for assistance in returning items, or for any further questions or concerns.

如何或在哪里归还我的物品?

If your AG8真人平台™ product is eligible for return, please AG8真人 and we will provide you 与 prepaid return shipping labels and a 返回 Merchandise Authorization (RMA) number. All returns must be sent to our designated AG8真人平台™返回中心 or our independent returns center in Canada. 返回 sent to any other addresses may be refused or will incur an additional handling charge of $75 per box.

AG8真人平台™返回中心
富兰克林南道221号., 500套房
46219年,印第安纳波利斯

星物流有限公司.
5605年Timberlea大街.
米西索加,,加拿大
L4W 2 s4

取决于银行的处理时间, you may see the return credit in your account 与in 3 business days of the credit being issued, but it can take up to 30 days after receipt of your return for the credit to appear on your financial statement.

如果我的部分订单丢失或不正确怎么办?

If your tracking number shows that your package was delivered but you did not receive it, please check around your home and 与 any neighbors who may have received your item. 如果你还是找不到,请 AG8真人 so we can coordinate 与 the shipping carrier to locate your package.

If you believe that part of your order is missing or incorrect, please open all packages to examine the contents and see if multiple items were shipped in one box. 请 AG8真人 for assistance 与 your missing or incorrect orders. 不便之处,敬请原谅.

如果我的产品有问题怎么办?

AG8真人平台 is committed to providing beautiful, high-quality 产品. If your tree has an issue, it can often be resolved 与 a few quick 故障排除步骤. 你也可以 AG8真人 希望得到AG8真人团队的进一步帮助.

你的保修政策是什么?

你可以找到AG8真人的保修政策 在这里 or AG8真人 对于任何问题.

我如何提出保修索赔?

If your product appears to be defective or damaged, please AG8真人 via phone or live chat 与 your Order ID and associated email address so we can immediately remedy the issue or place a warranty claim, 如果符合条件. 请 note that we cannot service warranty over email.

你们接受哪种付款方式?

During the checkout process, you may choose any of the following payment options:

  • Credit/Debit Cards from Visa, Mastercard, Discover and American Express
  • 贝宝
  • Apple Pay(兼容iOS设备)
  • 使用贝宝信用卡支付

你们收营业税吗?

We are required to collect sales or use tax on orders shipped to:

  • 阿拉巴马州
  • 阿拉斯加
  • 亚利桑那州
  • 阿肯色州
  • 加州
  • 科罗拉多州
  • 康涅狄格
  • 佛罗里达
  • 乔治亚州
  • 夏威夷
  • 爱达荷州
  • 伊利诺斯州
  • Iowa
  • 印第安纳州
  • 堪萨斯
  • 肯塔基州
  • 路易斯安那州
  • 缅因州
  • 马里兰
  • 麻萨诸塞州
  • 密歇根
  • 明尼苏达州
  • 密西西比州
  • 内布拉斯加州
  • 内华达
  • 密苏里州
  • 新泽西
  • 新墨西哥
  • 纽约
  • 北卡罗莱纳
  • 北达科他
  • Ohio
  • 俄克拉何马州
  • 宾西法尼亚
  • 罗德岛州
  • 南卡罗来纳
  • 南达科塔州
  • 田纳西州
  • 德州
  • 犹他州
  • 佛蒙特州
  • 维吉尼亚州
  • 华盛顿
  • 华盛顿特区.C.
  • 西维吉尼亚州
  • 威斯康辛州
  • 怀俄明

如果你在阿拉巴马州, we have collected (or will collect) the simplified sellers use tax on your purchase(s) and the tax will be remitted on your behalf to the 阿拉巴马州 Department of Revenue. Our program account number in 阿拉巴马州 is SSU-R010108533.

Canadian customers are required to pay Canadian sales tax at the time when their purchases are imported into Canada. We will collect an amount from you at checkout which we will provide to your customs broker to remit on your behalf.

你们有零售店吗?

点击 在这里 to learn more about AG8真人平台’s retail locations.

If you are interested in viewing a tree prior to purchase, 但不是在AG8真人的零售店附近, 考虑购买AG8真人分公司的样品包 在这里 or AG8真人 so that one of our Customer Loyalty Specialists may assist you.

我怎样使用优惠券?

一旦你将物品添加到购物车中, you may apply any applicable coupon codes prior to final checkout. To do so, go to your shopping cart and select "Enter a Coupon Code". Type the coupon code into the "Promo Code" box and select "Apply" to view your updated estimated total. 请 note that coupons are case sensitive and dashes must be included.

点击 在这里 查看当前可用的优惠券.